coffee

 

TikTok user gets free Starbucks for life - Upworthy

Tik Tok user Jontay Black visited Starbucks at an Airport last month and ordered a Strawberry Lemonade. The barista was new to the role and was having trouble completing the order.

Jontay said the drink was “nothing fancy,” but the barista was having a hard time getting the drink right. He says she basically kept messing up the order and keeping Jontay waiting. Some people might have complained as the new barista struggled, but Jontay kept calm and made supportive, encouraging remarks; “I was just being polite, like, it’s OK, everybody has bad days, because I’ve been having a bad day myself.”

What Jontay didn’t know was that a Starbucks exec was watching the situation. When Jontay finally got his order, the exec approached him to say, “I’m an exec from Starbucks and I watched your experience from beginning to end, and you were so polite with our people that I’ve got something for you.” The exec handed Jontay a Starbucks gift card for life.

A Starbucks for Life cardholder gets one free drink or food item free per day for 30 years (the approximate retail value of a Starbucks for life card is £46,000.)

Even though Jontay himself was having a bad day, he remained calm and polite with the Starbucks employee, expecting nothing in return but a Strawberry lemonade. Instead, he got an amazing reward for his kindness.

-          What is a barista? Why do you think the barista was having trouble with Jontay’s order?

-          There were lots of different responses Jontay could have made, how might he have responded?

-          How do you think the barista was feeling when they kept getting the order wrong?

-          Why did Jontay choose to remain calm and supportive?

-          What do you think was the impact on the barista when Jontay was supportive?

-          “Everybody has bad days,” what does Jontay mean?

-          Why didn’t the exec step in and help?

-          Why did the exec give Jontay a Starbucks for Life card?

-          What can we learn from Jontay and from this story?

Why is this a story of hope?

No Outsiders: Everyone different everyone welcome by Andrew Moffat

www.no-outsiders.com


Comments

Post a Comment

Popular posts from this blog

Football

Image
  https://scoop.upworthy.com/man-takes-his-blind-friend-to-a-football-match-and-describes-the-game-to-him?fbclid=IwAR2bWn8_kXf_ELWt_2Z3XdGILS65MD09xvbu10jf6rU5ciT6Gcuju7MmQWg What do you see in the picture, where are they? What are they doing? The picture shows two friends enjoying a football match. There is something different about how they are enjoying the match; can you guess what that is? One of the friends is blind. During the match, the friend on the left is explaining what is happening on the pitch. Soon both friends are jumping up and down with happiness - why? People on social media are praising the photo because  it shows how friends can support each other. One person write about his Grandad who was short-sighted and couldn't see the match like everyone else. He would take a radio and earphones with him and listen to the game as he was there. - How do you think it feels to be in a football crowd and not be able to see what is happening? - perhaps the blind man should not
Read more

Family

Image
  https://www.bbc.co.uk/news/uk-england-suffolk-67310766?fbclid=IwAR2_FTSBC9fG14qorSgQJyxcbF-1CMb9U3095LAzp_mi0YxnG2F1g7QAG9M Teasel is a Jack Russel living with his owner, Sue, in Newmarket. Sue took in 6 kittens that needed rescuing. Within hours, Teasel started allowing the kittens to drink her milk and cuddle up to her. Initially, Sue expected to have the kitten for just one night but as Teasel is looking after them, she is keeping them a little longer; "My dog decided she was going to look after them. She was cleaning them and making milk." "She stays cuddled up to them all night. If anybody comes in who she doesn't know, and the kittens have gone astray, she'll pick them up and put them back to bed." "She has assumed the role of mum." - What is unusual here? How do dogs and cats normally react to each other? - How do you think the kittens felt when they first arrived at Sue's house? - How do you think Teasel felt when six kittens turned u
Read more

Friends

Image
  https://www.globalcitizen.org/en/content/boy-buys-new-wheelchair-best-friend/?fbclid=IwAR39tB1271LflXXGfRMscqIaVYWc4WcLNaRVXujNywE55r9i1RidjQcCjgw Kamden and Paul are best friends; they both love superheroes and meet up to watch videos. Kamden uses a wheelchair and one day Paul was horrified when he saw his friend's chair tip up and Kamden fall out. The problem was Kamden had grown too big for his chair, but his family could not afford to buy a new one. Paul said, "His wheelchair has fallen forward so many times and that sucks. Also he has a really hard time pushing it because it's so heavy." Paul decided he needed to help his friend so he investigated ways to raise money. Paul asked his Mun to set up a Go Fund Me page to raise $3900 for a new chair. In 26 days the page had raised $5935! Kamden's mum said, "What really contributes to their friendship is that Paul does not see Kamden as someone who has a disability. He sees him as Kamden. Because of that, Ka
Read more